Frequently Asked Questions

JTMS (Job and Time Management System) is an easy-to-use, web-based employee timesheet management system. Your staff can enter timesheets from anywhere, anytime via the internet. It is available both as a cloud-hosted SaaS service and as an on-premise installation on your own servers — no special hardware required.

JTMS is suitable for all types of businesses — project-based organisations needing employee and contractor time tracking on projects and tasks, non-project companies requiring generic staff timesheets, and recruitment agencies who need employees to submit timesheets for manager approval. It scales from small teams to large enterprises with 10,000+ users.

JTMS runs on any standard internet browser including Google Chrome, Microsoft Edge, Firefox and Safari. It also works on most mobile phone browsers. Google Chrome is recommended for the best experience. No plugins or additional software installation is needed.

No. JTMS is a hosted cloud service — there are no installation procedures or costs. Once you sign up, you can start immediately. All software upgrades are included in the service. If you prefer self-hosting, an on-premise installable version is available that requires a Windows Server and MS SQL database (a free SQL Express version from Microsoft also works).

JTMS provides a clean, intuitive interface that closely mirrors traditional paper timesheets — making it a no-brainer for employees. Engineers and field staff typically require only 15 minutes of startup training. Interactive tutorials guide administrators through the configuration process, approval workflows and reporting setup.

JTMS offers a 30-day free trial with no credit card required. During the trial you get access to all features including time tracking, project management, leave management, approval workflows and 80+ reports — so you can evaluate the full product before committing.

JTMS pricing starts at ₹150 per user per month (minimum 15 users), billed annually. A Professional plan and an Enterprise plan with additional features and higher user limits are also available. All plans include the 30-day free trial. For exact pricing tailored to your team size, visit the Pricing page or contact us for a custom quote.

Yes. Data is stored in a secure, enterprise-grade data centre protected by CCTV, 24/7 physical security and strict personnel access procedures. Fire suppression systems are in place and the data centre can operate for 30 days in a power outage. Regular backups are performed to prevent any data loss.

Yes. JTMS is available as a cloud-based SaaS solution (fully managed, no maintenance required) and as an on-premise installation on the client's own Windows Server with MS SQL database. Both options give you complete control over your timesheet data, with the on-premise option keeping all data within your own infrastructure.

Yes. JTMS supports customisable timesheets, role-based dashboards, multi-level approval workflows, custom reporting, and process-specific configurations tailored to your company's exact needs. You can configure project codes, task categories, leave types, expense heads and approval chains — all without any coding.

Subscription and cloud users receive free version upgrades and email/telephonic support throughout the subscription period. Purchased licence users get free support (email and phone) for 1 year. Our support team is based in India and responds within 2 business hours during Monday–Saturday, 9:30 AM–6:30 PM.

Yes. JTMS has a mobile app that lets employees submit timesheets, track project time, check leave balances and view approvals from their smartphone. It also supports geo-location tracking for field staff, making it ideal for teams working on site, at client locations, or across multiple offices.